Business Process Analysis

The purpose of analyzing a business process is to identify opportunities to improve the process. Improvements can consist of resolving critical process performance problems, identifying and eliminating waste and defects. Or otherwise improving the effectiveness and efficiency of a process.

The work products (“deliverables”) of a professional business process analysis effort should include a range of information to support:
  • Objective specification, quantification, and qualification of process problems and opportunities
  • Comparisons to industry benchmarks and/or best practices
  • Process improvement decision making
  • Prioritization of process improvement activities
  • Identification and establishment of metrics, Key Performance Indicators (KPIs), Objectives and Key Results (OKRs)
The most effective type of analysis is one that involves using a proven, structured, and comprehensive business process analysis framework. That’s what we offer at Process1st Consulting.

Business Process Analysis Deliverables

  • Business Process Capability and Performance Assessments
  • Gap Analysis
  • Value Analysis
  • Root Cause Analysis
  • Benchmark and Baseline Report
  • Current vs Industry Best Practices Report
  • IT Service Management Capability Maturity Assessments
  • NIST 800 Cybersecurity Assessments
Contact Process1st today for more information about Business Process Analysis services.